School Holiday Sessions

​Health and Safety 

By purchasing a spot you agree to our Terms & Conditions. When attending our service you understand and accept to remain responsible for the supervision and care of your children at all times. We ask that children do not freely consume food or non-water-based drinks while attending our play sessions to minimise the risk of cross-contamination and harm to those with allergies. 

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Allergies 

We cannot guarantee an allergen-free environment. If your child has allergies, please contact us directly to discuss the suitability of sessions and/or products before booking. We offer a range of food-based and artificial resources to engage in play with. Although food-based resources are generally known as 'taste safe', it is meant for play and not consumption

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Cancellation policy 

By purchasing a spot in one of our sessions, you agree to our cancellation policy.  We do not offer refunds for change of mind.

 

Because we prepare our resources within 24 hrs of a session, we, therefore, cannot offer a refund, rescheduling or credit for any cancellations including sickness and emergencies within 24 hours of the session, unless we are able to fill your spot off our cancellation list. If we are able to fill your spot, we will let you know and offer you to reschedule or another alternative. 

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We do not offer case-by-case cancellation arrangements in order to be consistent and fair across the board. 

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